We believe that our work speaks for itself, but we are always grateful and encouraged to see what our clients have to say.


Very professional job

The install of the new pool water controllers and dosing system at Sheppey Pool looks very impressive from the photographs. The Management Team were very impressed with Broadwater for a very professional job from start to finish.

Jim Farren, Head of Technical
Serco Public

Quick turn around

Thank you for the lightning quick turn around with the sampling and clean and disinfection.

Brady George

You are outstanding

I have got to say once again how impressed I am with Broadwater. You are outstanding, the service is brilliant, all the staff are so knowledgeable and professional it is mind blowing. Yet again we got into problems on a Monday and our teach pool dosing unit failed. We managed to place an order for a new unit and you truly did everything possible and got it fitted. The best contractor I have ever experienced.

Craig King

Professional service

I would like to pass my personal appreciation for the excellent professional service you have provided to Serco Leisure.

Jim Farren, Head of Technical
Serco Leisure business

Fantastic service

Thank you for the incredible service we have received from Broadwater you provide a fantastic service and are so professional in the works carried out.

Glenn Minchinton, Technical Manager
Swale Community Leisure

Service went smoothly

I’m very happy with the professional service provided by your company. The engineer, Gary, attended site and is efficient, quick and a really knowledgeable person, all of this made the service go smoothly. He is a tremendous asset to the company.

Adam Makowski, Technical Manager
Latchmere Leisure Centre

Great training session

Firstly, thank you for a great training session yesterday, the feedback is great and we all feel confident of our responsibilities moving forward!

Jilly Smith, MIWFM, AInstLM
Site Services Manager
Queen Mary’s College

High standards of professionalism

Please convey my thanks to all involved in the project, once again we are delighted with the high standards of professionalism in which it was carried out. 

Will Clarke, Facilities Manager
Basingstoke & District Sports Trust Ltd

Professional visit

Thanks for the professional visit like usual. Really happy with service standard we are getting.

Adam Makowski
Latchmere Leisure Centre

Best company to do the job

To say I am pleased with the new install is a gross understatement. I am ecstatic to the nth degree. John and his team have done an awesome job installing in an amazingly short period of time. We certainly found the best company to do the job. Thank you.

Mike Bogue
Our Lady’s Abingdon School

Wealth of experience

We have known Broadwater since their creation and they are extremely efficient and professional and highly recommend to prospective customers.  From the top down, their Managers and Operators have a wealth of experience and have earned their stripes working with other leading companies in this field. Over recent years the school has undergone two statutory education inspections.  I cannot overstate the peace of mind I had when handing Broadwater’s Operating Logs to the visiting inspectors, knowing we had the subject covered and that they were impressed by what they found. Again I have no hesitation in recommending the services of this company to anyone who appreciates a job well done.

N M Lowe, Facilities Manager
The Lady Eleanor Holles School

Meet payback within timescale

Please could you pass on to the whole Broadwater Tech team, a job well done and a MASSIVE thank you. Filter refurbishment went really well and once again you provided us with a 5* service and completed ahead of schedule, even with a few unexpected operational issues. I didn’t think it could be done without disruption to customers but was happy to be proven wrong by the experts. Calculations for the pool cover were spot on and we will meet payback within timescale. All in all an extremely happy Board and Pool Manager.

Gary Hunter, Pool Manager
Northern Swimming Pool

Professional advice

Thanks for the help and support with the design, installation, training and follow up support at St. Johns Hospital for the Abulox kit. Your professional advice initially helped us and our customer understand what was required and your engineers carrying out the work were very diligent and respectful in what was a difficult environment to work. The additional training that you provided for our engineers to be able to use the kit properly has been invaluable. As you know this is an important customer to us and your continued support with their needs, and those of our other customers, is greatly appreciated.

Graham Bush, Operations Manager

Professional and completed on time

The installation process was well-planned, professional and completed on time within the agreed budget. Since installation the system has been very reliable, consistently maintaining improved water quality and substantially reducing the amount of downtime that used to be required for cleaning purposes.

Paul Harrison, Head of Technical Services
SS Great Britain Trust