Water enginEering to keep schools flowing

I would just like to let you know that all the employees that have visited us are excellent ambassadors for your company. Always polite and professional.

We also appreciate the communication from the office, always keeping us up to date and quick to respond.

I feel that people are always quick to let you know when they are complaining but it is equally important to let you know that something is right.

To say I am pleased with the new install is a gross understatement. I am ecstatic to the nth degree. The team have done an awesome job installing in an amazingly short period of time. We certainly found the best company to do the job.

Broadwater have been working at Summer Fields school for many years looking after the legionella compliance and pool management including plant servicing, they have always been a pleasure to work with, very professional and knowledgeable in all areas, and problems are always dealt with promplty. good communication with the office staff regarding routine scheduling and service reports.

From the top down, their Managers and Operators have a wealth of experience and I cannot overstate the peace of mind I had when handing Broadwater’s Operating Logs to the visiting inspectors, knowing we had the subject covered and that they were impressed by what they found.

We were recommended to use Broadwater and have had a great experience working with them and we were impressed with their expertise and professionalism. The work undertaken made a real difference to the experience of the users of the pool and we look forward to working together in the future.

We were extremely pleased with the outcome and now have a pool that is much more efficient, safe and easier to operate and maintain.

Overall, we have found the company to be professional, helpful, and always willing to answer any query we have or talk through an issue over the phone if required. The staff are friendly and professional and are always smartly turned out when visiting site.

I would like to take this opportunity to say it was a pleasure to work with Dave and Phil and how professional they were in their approach, also how they were methodical and tidy.

Again thank you with your support in this matter.

Broadwater delivered a first-class project, understanding our needs as a school and completing on time and to budget, with impressive efficiency, skill and professionalism.

Broadwater provide a complete turnkey solution for our water hygiene needs, and we know any requests, issues or problems are dealt with in a timely manner with as little disruption as possible, they go above and beyond to ensure a smooth continuation of service. Their staff are polite courteous and professional at all times, this along with having fluid systems and processes ensures a high quality final product.

Our relationship with Broadwater has positively impacted on our in-house team by giving us back valuable time and resource to carry out other compliance and maintenance tasks.  Our expenditure on remedial actions has also significantly reduced.  The customer service supplied by Broadwater is excellent, and as an educational establishment which continually battles with budgets,  their pricing is also at the right level for us.

Thank you again to everyone at Broadwater for the continued brilliant service.